“When travel resumes, health concerns will likely remain the top priority for consumers and their families. Throughout the recovery and beyond, they may favor companies that monitor and report safety and sanitation practices, thus instilling consumer confidence every step of the way.”
Safety has become the new loyalty for winning customer trust article
PwC (June 2020)
Confidence® enables airlines to increase reservations while ensuring the safety of employees and customers
Guidelines are confusing and poorly communicated
Health And Safety Requirements
Health and safety is now a must for employees and travelers
Decrease in Cost Control
Cost control has become more challenging with new protocols
Lack of Transparency
Solutions are cumbersome and don’t provide transparency
Inconsistencies of flight experiences for travelers
Reduction in Flight Reservations
Airlines are seeing a reduction in travel reservations
How It Works
Team member completes all tasks required for compliance on the Confidence® App. The results are sent to the Confidence Cloud®.
The Confidence Cloud® processes the request with its AI engine, confirms the authenticity, and creates the Badge of ConfidenceTM.
The Badge of ConfidenceTM can be published to the Confidence Smart DisplayTM, Community of ConfidenceTM, or any other digital property.
Value of Confidence®
Increase Member Loyalty And Retention
Deliver clear, easy-to-understand health and safety measures
Fast Time to Value
Ready-loaded cleaning, maintenance, and operational protocols
Increase Cost Control
Improve cost control though consistent operations
Reduce guest refunds due to poor operations
Instant language translation for staff
Increase traveler star rating reviews
Reduce Maintenance Costs
Reduce maintenance costs on appliances
Be Transparent with Travelers
Be a part of the Community of ConfidenceTM
Use Confidence® to give travelers confidence in you
The free trial is 30 days. Have fun. Try it out. Get things done!
The Team Owner is the person who wants to stay informed and understand progress. The Team Manager is the person who helps create a job or task and assigns it to a Team Member. Team Members are people who execute on tasks.
We will replace it the next day.
Absolutely! In the app, you can add more Team Managers, Team Members, or Confidence Smart Displays.
Users have access to several templates in the Confidence Marketplace, including cleaning and operational protocols from the FAA and individual airlines. Users also can create their own templates if they wish.